Return & Refund Policy
Last Updated • September 21, 2026 • Effective Immediately
Policy Overview
At Ezmeer (operated by MS Agency), we strive to deliver transparent, reliable software automation and professional eCommerce services. This policy outlines the terms and conditions under which refunds are considered and processed for both SaaS subscriptions and manual service agreements.
Refund Eligibility
Ezmeer subscriptions (Starter, Pro, Agency) are eligible for a full refund if requested within 1 day of purchase, provided no orders have been exported or processed through your account during that period.
Manual services (Order Processing, Product Hunting, Welcome Deal) purchased under a signed Service Agreement are eligible for a full refund if requested within 1 day of purchase, provided no orders have been placed or processed on your behalf during that period. Refund requests after this window, or after any order activity has occurred, are handled under the termination terms of the signed Service Agreement.
How Refunds Are Processed
All refunds are reviewed and processed manually by our team. To request a refund, contact us at support@ezmeer.com with your order reference. Approved refunds are returned to your original payment method within 3-5 business days.
Note on Bank Holidays & Issuer Processing: While our team initiates approved refunds within 3-5 business days, the exact time required for the funds to reflect in your bank account or payment method statement depends upon your banking institution or card issuer.
Contact Us Regarding Refunds
For any questions regarding billing, cancellations, or refund requests, please reach out to our billing support team:
Business Name: Ezmeer (operated by MS Agency)
Address: Wains Plaza, Vehari Chowk
Phone: +92 315 3999426
Email: support@ezmeer.com